Peer Support Services involve individuals with lived experience of mental health or substance use challenges offering emotional support, shared understanding, guidance, and mentorship to others currently navigating similar experiences. Peer support fosters trust, validation, and hope in ways that complement clinical treatment.

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Case Management Services are a coordinated approach where a professional works closely with individuals to assess needs, create personalized care plans, link them to resources (like housing, healthcare, or employment assistance), and monitor progress toward recovery and wellness goals.